SOLUTIONS
Built around the work IT teams do.
Follow common workflows across the service desk, asset operations and IT leadership.
Incident Workspace
SERVICE DESK
Prioritize the support queue.
Separate interruptions from routine requests and follow-up tasks. Use status, priority and assignment to decide what to pick up next.
See the product view →Preventive Maintenance
ASSET OPERATIONS
Plan service across your inventory.
Check equipment status and assignment, review repairs and use the service calendar to see upcoming maintenance.
See the product view →Assets
FACTORIES & INDUSTRIAL OPERATIONS
Track equipment across plant locations.
Use asset tags, categories and locations to organize plant equipment such as inspection workstations and barcode scanners. Review repair status, cost and downtime, and use the maintenance calendar to plan upcoming service.
See the product view →Operational Intelligence
IT LEADERSHIP
Review service health.
Use backlog age, current SLA exposure and creation and closure trends to guide service reviews.
See the product view →See CollabDesk in action.
Choose the workflows you’d like to see in a demo.